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Cohort retention + LTV

Group learners by enrolment month and see the % still active at week 1, 4, 12, 24. LTV is computed from order history — gross revenue per learner over their lifetime.

Last updated May 19, 2026

/dashboard/analytics → Cohorts. Pick a window (last 12 months default). The grid shows month-over-month retention; click any cell to drill into the specific cohort.

Reading a cohort grid

Each row is a group of learners who joined in the same month; each column is how many were still active 1, 4, 12 and 24 weeks later. Reading down a column tells you whether retention is improving cohort over cohort; reading across a row tells you when a given intake drops off. LTV (lifetime value) sits alongside, computed from real order history — gross revenue per learner over their lifetime.

Why it matters

Acquisition gets the attention, but retention and LTV decide whether a teaching business compounds. If a cohort melts away by week 4, that's a content or onboarding fix; if LTV is healthy, you can afford to spend more to acquire. The grid turns 'are people sticking around?' into a number you can act on.

Common questions

  • How is LTV calculated? From order history — total gross revenue per learner over their lifetime.
  • Can I drill into one cohort? Yes — click any cell to see that specific group.
  • What window does it default to? The last 12 months; change it to zoom in or out.

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