For learners
Ask the teacher a question
Inside a lesson, or from a public course page before buying — both routes work.
- Inside a lesson: hit the 'Got a question?' pill in the player chrome, or the bigger 'Stuck on something?' card under the lesson controls.
- Before buying: click 'Have a question? Email the teacher' on the course page hero.
The teacher gets pinged in-app, by email, and (when wired) by WhatsApp. You'll get an acknowledgement email so you know the question went through.
Where your question goes
Your message lands in the teacher's doubts inbox, tagged so they can tell a pre-sale question (from someone browsing the course) apart from a post-sale one (from an enrolled student). That's why you can ask before you buy — it doubles as a way to check the course is right for you.
Common questions
- Can I ask before purchasing? Yes — use 'Have a question? Email the teacher' on the course page.
- Will I know they got it? Yes — you receive an acknowledgement email so you know it went through.
- How fast is a reply? It depends on the teacher, but they're notified in-app, by email and (if set up) on WhatsApp, so it's hard to miss.