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Connect your custom domain

Every workspace ships on a free subdomain. Pro+ adds a CNAME flow so your portal lives at your own URL — your visitors never see thebigclass.com.

Last updated May 24, 2026

Your free subdomain (day one)

When you sign up, you claim a subdomain like ananya.thebigclass.com. The full portal — home, courses, blog, store, faculty, contact — is live on that URL immediately. You can do everything on the free subdomain that you can on a custom domain; the URL is the only difference.

Upgrade to a custom domain

On Pro+ open /dashboard/portal/domain. Pick the subdomain you want to point at us — usually learn.<yourdomain>.com or academy.<yourdomain>.com. Avoid the apex (yourdomain.com) unless your DNS provider supports ALIAS records.

Add the CNAME record

  • In your DNS provider (GoDaddy, Cloudflare, Route 53, etc.), add a CNAME record
  • Name (host) — learn (or whatever subdomain you picked)
  • Value (target) — <your-slug>.thebigclass.com
  • TTL — leave default (or 300 if you want fast propagation)
  • Save

Verify + SSL

DNS propagation can take a few minutes to a few hours. Once we detect the CNAME, your custom domain is live and serves over HTTPS — SSL is auto-provisioned. The dashboard banner shows current status (Pending DNS / Verifying SSL / Live).

You can keep the free subdomain redirecting to your custom domain so old links never break. Both URLs stay valid; one becomes canonical.

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